Privacy Policy

Veins Wood is absolutely committed to keeping your personal information private. We want you to visit our site regularly, with complete confidence. We are sharing our privacy policy with you so that you know exactly how we gather information and what we do (and don't do) with that information. We believe this is an important step in building your trust with our brand.

As you probably know already, we've got a few links to other sites; that's just part and parcel of operating on the web. Veins Wood isn't responsible for the privacy practices or the content of these other websites. The chances are excellent that you'll have no issues with them, but we can't be at all places at all times to guarantee it.

Returns

When you shop at Veins Wood, you can do so with confidence – the confidence of knowing that if you are not completely satisfied with your purchase, you can return it and we will provide you with an exchange, refund or repair within the guidelines outlined below. This policy applies to all purchases made from Veins Wood, whether in one of our stores or online.

The quickest and easiest way to return a product that is purchased online is to contact our friendly & reliable Customer Service team on +61 404 864 533 or email us at info@veinswood.com

We want you to be 100% happy with your Veins Wood purchase and if the condition of the product isn't holding up its end of the bargain, we'll fix it in a hassle free manner.

Shipping

Veins Wood offers international shipping on eligible products. We currently offer international shipping to overseas. All prices on veinswood.com are displayed in Australian Dollars (AUD) by default however you can select your preferred currency within the settings option on our website. Currently we offer USD, Euro, AUD, GBP & KRW. Our Customer Service team can be contacted for more information if needed. Shipping estimates do not include VAT & customs duties which may be applicable in certain countries.

Warranty

All items shown on our website are covered by the relevant Australian warranty. Return shipping to Veins Wood of faulty goods is payable by the customer.